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Mc Master Carr oops!!

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  • Mc Master Carr oops!!

    For the first time in 30 + years I got the wrong item in a Mc Master order - They sent the correct part over night - said to keep the parts they had sent, and were very nice on the phone - What a great company - My local Mc Donalds gets it correct about half the time.




  • #2
    Originally posted by Fastjack View Post
    For the first time in 30 + years I got the wrong item in a Mc Master order - They sent the correct part over night - said to keep the parts they had sent, and were very nice on the phone - What a great company - My local Mc Donalds gets it correct about half the time.
    I've had the same experience many times.



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    • dwhitford
      dwhitford commented
      Editing a comment
      Me too!!!!

    • KURPS
      KURPS commented
      Editing a comment
      McMaster Carr & ACE, my two favorite stores for stuff for the race boat.

  • #3
    Originally posted by Fastjack View Post
    For the first time in 30 + years I got the wrong item in a Mc Master order - They sent the correct part over night - said to keep the parts they had sent, and were very nice on the phone - What a great company - My local Mc Donalds gets it correct about half the time.
    Grainger is also very good.
    sigpic

    Dean F. Hobart



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    • #4
      I've been using McMaster-Carr every day at my work (machine shop) and I absolutely love them, for all the reasons you guys gave, plus they delivery very quickly. At our shop I can order something up to around 6:00pm and it'll be at our shop the next day. In addition, their website is about the easiest to use I've ever seen, extremely user friendly.

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      • #5
        I use McM - Carr all the time, have hundreds of those little ziploc bags with their logos on them.. One thing that I have noticed lately is that I sometimes find the same item for a lot less (like 20% less) elsewhere. While they are reliable fast and convenient, they aren't that inexpensive overall. Just an observation and yes I still use them for work, but when I'm buying stuff and paying out of my own pocket I find I'm often buying elsewhere.



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